Click on the questions to view the answers.
How do I order cards?
To order your cards simply choose the card you want, select the quantity you require from 50 to 5,000, then select your finish and material and the price excluding VAT and delivery will be shown. Then simply customise your card by adding text and images and proceed through the checkout process to buy online through our secure payment gateway and await delivery.
How long for delivery?
We offer a turnaround time of 5 working days, with all orders dispatched to UK mainland addresses using a next day signed for courier service.
How do I add a custom background image to my card design?
To make designing your custom card easier, you can upload a background image that will automatically fill the card canvas and fix it in place. For the best results we recommend you save your image at the correct size 87.8mm wide by 56.2mm high (this includes 1.1mm bleed area on all edges).
How do I know what my cards will look like?
Before you add your cards to the basket please download the PDF proof which will show you exactly how they will print and where the unique gift card number will appear.
Are they credit card quality?
Yes, all the gift cards are made to the same rigorous standards as the cards banks issue and are produced at a UK manufacturing facility.
Do you print these to order?
Yes, all cards are printed and manufactured to order, so they are exactly as you require.
Can I have different sizes and thickness?
Sorry no, these are all standard credit card size with a 760 micron thickness.
What if I have problems placing my order?
Please use our online chat, send us an email or just give us a call and we will talk you through it.
How do I create my numbering?
Don’t worry about creating the unique numbering for your gift cards. The system will apply a unique number to the reverse of the card and the magnetic stripe will be encoded to match, allowing you to use this with your Square system.
I can’t find the answer to my question?
Drop us an email at squareup@plasticcardhub.co.uk, give us a call on 01625 504006 or use our online chat and I’m sure we can answer your query.